Starting an HVAC business and doing the job right

For eight years, I worked for a very large HVAC contractor.  I was unhappy with the business ethics of the company. Many of my coworkers were not concerned with their job performance or the cost to our customers.  I eventually decided to start my own HVAC company, and I’ve now been in business for nearly five years. Although I’ve kept my business quite small to ensure more personalized customer service, I’ve gone from a single service truck to four.  I’ve also added four employees. I have a secretary to field calls, schedule jobs and handle all billing and paperwork. I have three fellow HVAC contractors, who are all fully licensed and insured. My technicians are also NATE- and ACCA-certified, which means they passed industry testing to demonstrate their knowledge and expertise.  My entire company is factory authorized by several leading HVAC manufacturers. To earn this qualification, we take part in training updates, maintain all proper licensing, and uphold a strict criteria for business practices. My company offers both residential and commercial services, including new design/installation, retrofit, seasonal upkeep and repair.  We further offer maintenance plans to help our customers avoid equipment malfunction, safety issues and energy waste. We are well-versed in furnaces, boilers, heat pumps, central air conditioning, ductless options, high velocity and all makes and models of heating and cooling units. We also specialize in a wide selection of air quality accessories and complete range of ductwork services.  My team remains on-call 24/7 to provide emergency repair when necessary. My goal is to always satisfy the customer and maximize the return from their investment.

heating and air