My humidifier just doesn’t seem to work

I knew something had to be up with my humidifier because I was receiving random static shocks from touching certain items within my home. Not to mention, my hair was also sticking up. That’s when I decided to see if my humidifier was on. When I was inspecting my humidifier it didn’t seem like it was working. According to my heating and cooling technician, proper humidity level is very important for a person’s health, comfort, well-being and also my home and it’s furnishings. When I called my local heating and cooling technician to come take a look at the humidifier he asked me multiple questions first to see if it was something that I could just resolve before he would come to my house and do a HVAC service call. He asked if I turned off the humidifier at the end of the last heating season and wanted to see if I forgot to turn it back on. Or he said maybe I forgot to open a bypass damper or water valve. I told him everything was on and that I didn’t touch a single setting. He also asked me when the last time I cleaned my humidifier. I told him that I cleaned it last year and he told me that the lack of cleaning may be the reason why my humidifier is not turning on. He said that if I have hard water I should be cleaning it much more frequently, such as cleaning at least twice a heating season. He also stated that the dehumidifier panel can be blocked with sediment from the sediment of the hard water. If the water panel or evaporator pad is blocked from the sediment the humidifier will not work properly. After cleaning it my humidifier worked again!

Air conditioning technician