I asked mom who she used and she gave me a card from the man she called
My wife and I know that we need to purchase a new heating and air conditioning system for our home. Before we make any final decisions, we want to see what HVAC company my mom uses. We definitely do not want to do business with this company. Although most HVAC companies are very honest, my mom has wound up with one that can’t be called honest. Five years ago she and my dad had a new heating and air conditioning system installed in their home. My dad died three years ago, which has really turned my mom’s life upside down. She called for servicing on her air conditioning unit the other week and when the man left, she had purchased a new air conditioning unit. I’m not sure what kind of spiel he gave her, but it was convincing enough to get her to purchase a new AC unit. I was livid and I called the HVAC company that she had always used. The gentleman on the phone told me that my mom had not purchased an air conditioner from them, nor had she called them for any servicing in over two years. I asked mom who she used and she gave me a card from the man she called. When I called the number on the card, the man told me that the air conditioning had already been installed and there wasn’t anything he could do. All sales were final. The man had told her that it was a special air conditioning unit sale and if she didn’t purchase the AC unit now, come summer, when her AC unit broke down, she was going to pay twice as much for the same AC unit.