When my family moved into a new area and a new home, it took us a while to get settled in.
We needed to get the kids enrolled in school and figure out everything from garbage pickup to the best local grocery store.
Trying to decide on a local doctor, dentist, auto mechanic and all the rest was time-consuming and stressful. A big priority was determining a trustworthy HVAC contractor. We moved into our home while the weather was mild, and we were able to simply open the windows. However, I knew the winter weather wasn’t far away and we’d be reliant on the furnace. I wanted to be sure the heating system was prepared for the demands of the severe winter temperatures. I needed a licensed HVAC contractor to clean and troubleshoot the system and ensure maximum heating capacity, energy efficiency and dependability. I was also concerned over safety and air quality. I started looking into the local HVAC companies, hoping to find an affordable and knowledgeable source for service. Since I didn’t know anyone in the area, I read customer reviews online. I also checked their ratings with the Better Business Bureau. I found a family-owned company that is factory authorized and their entire team of technicians are both EPA- and NATE-certified. I like that they offer 24/7 emergency service without overtime fees, maintenance agreements and 100% satisfaction guarantee. I called them and got a prompt appointment time to have the furnace inspected. The technician showed up on time, in uniform and used shoe coverings to prevent tracking in dirt. He provided a detailed estimate and was extremely polite and friendly.