I used to work a job in retail, and I found the whole experience to be exhausting. I had a hard time wanting to interact with people socially after dealing with agitated customers all day long, which is a large reason why I sought a new job. I didn’t want it to interfere with my social life outside of work. I hear similar complaints from other people who have worked in retail positions, and the amount of customer service horror stories out there is insane. But there are also plenty of bad customer service experiences that stem from the employee’s fault, not the customer’s. When customer service representatives are in a bad mood, it’s unpleasant for everyone involved. During my last trip to my bank, I was glad to not deal with any of those problems. I was actually shocked about what a pleasant experience it was! The bank had an incredibly comfortable atmosphere, with their AC cooling the waiting room to a relaxing temperature. Their air conditioning worked so well I actually found myself dozing off I was so comfortable! Their nice, cozy seats also helped to play a part there, not just the AC. The indoor air quality was just so superb. The air was nicely scented and easy to breathe, which I learned was from an air purifier in the lobby. There was a water cooler and restroom easily available, and a vending machine in case you wanted a snack while waiting. All of the representatives were amazingly kind and helpful, even though it was near the end of the work day when they’ve likely been handling customers all day, and they truly made me feel like a valued customer. While I might not do well in customer service, it’s clearly an important field and I’m glad to have had such great representatives taking care of my needs.