Since my wife and I were really struggling with the finances, I was really concerned when we got a shut off notice from the gas company. I thought that without gas there was going to be no way to use our furnace to keep warm! It was the midst of the winter season too and I was really upset when I seen this shut off notice. When I showed my wife the shut off notice, she told me that we actually needed that. To go through this government program called HEAP, we needed to bring the shut off notice so that they would pay the bill and keep our gas on so we could use our furnace and not freeze to death. I thought it was strange that we actually needed to get a shut off notice, but she said that was just the way they operated. Eventually she said we would be in the system and they would automatically cover the cost for the heating during the winter months. I thought this sounded great and I suddenly was not so worried about us freezing in the winter season. I was thinking it was a great program to keep people from freezing like that in the cold season. I’m glad that we actually have certain programs like this to help people get by when they are struggling financially. I honestly don’t know what we would have done if we were not able to use the heating system in our house, especially in the winter season! I remember my first thoughts getting that notice, was that it should be against the law to shut off people’s heat in the middle of the winter months! We would have froze to death!