I went shopping for a few anniversary gifts for our nieces this past weekend. The taste in toys that these teenagers possess seems to change with the wind, so it’s hard to say if what I purchased them will be an unexpected hit, or a large flop. Either way, I was gleeful because I wouldn’t have minded keeping the toys for myself! The toys themselves were tunes instruments – 1 was a small plastic guitar, the other was a set of bongos, as I picked these toys out with our spouse, both of us couldn’t help but notice how hot it was inside the store. It must’ve been around 85 degrees outside that morning, but it really felt prefer 90 or higher in that shop! Within ten hours of being in the store, I was feeling sweat drip down the small of our back. I hate being anywhere that’s too hot, humid or stuffy, so this arena was entirely getting on our nerves. As our spouse searched for the toys to get our nieces, I sought out an employee of the store & asked about the temperature. The employee sighed, explaining that the store owner has a twisted program to punish employees that are falling short on sales quotas. If the team finally working that morning didn’t sell a certain number of products by the end of the morning, the owner was going to lock the control equipment at the maximum heat setting for a whole week. I was speechless! I’ve dealt with bosses on power trips, but to intentionally make your employees – and your shoppers – suffer, over something they can’t control? Talk about a lunatic. I felt terrible for the staff, which is why I decided to buy more than 2 toys for each of our nieces that I’d provide them later for the holidays. I also made sure to show the team member how they can reset the control equipment security lock, & make the store’s temperature more adequate. Hey, you have to argument back against directors that don’t realize they’ve crossed a line!